RETURN POLICY  
Payless Office Products, Inc. believes in supplying our customers with only the best products the office supply industry has to offer. However, we do realize that problems can occur and mistakes do happen. So, if you need to return a product please follow the guidelines listed below.
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• All merchandise returned must be in the original carton with all packaging intact, unmarked and in new condition.
• All merchandise must be returned within 20 days of the invoice date.
• Defective merchandise must be reported within 5 business days of the invoice date.
• Shortages must be reported within 72 hours of the invoice date.
• Special order merchandise including furniture is not subject to return except in case of error by Pay-LESS.
• Edible items such as Creamer, Sugar, Tea, Coffee, and Candy from the Break-room Supplies section of our Catalog are Non-Returnable.
• Sealed First-Aid items such as Band Aids are Non-Returnable.
• Damaged merchandise should be refused.
• Concealed damaged merchandise should be reported immediately.

Click here to fill out the on-line Return Authorization Form
 

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