Smart Technology. Smarter Service.

Product availability reduces the spread of germs and contributes to the overall health and well-being of the work environment. GOJO SMARTLINK Service Alerts provides near real-time monitoring of refill status, battery life, dispenser operation and restroom traffic activity for proactive servicing and rapid response. Ensure product is always available which reduces the spread of germs, contributing to a healthier working environment for tenants. Service Alerts also helps to eliminate unnecessary touch-points and significantly reduces or eliminates complaints.


Service Alert Notifications
The Service Alerts system provides several different dispenser health and refill notifications for several different touch-free dispenser platforms, providing the in depth information needed at the right time to help reduce touch-points and improve workflows.

  • Offline Network
  • Pump House Fault
  • Dead Battery
  • Low Battery
  • Wrong Refill
  • Exceeds Refill Amount
    *available with CXR
  • Damaged Refill
  • Clogged Refill
  • Low Refill
  • No Refill
  • Clogged Dispenser
  • Refill Expiry
    *available with ES8




A secure software web portal and mobile app allows users to customize alerts and alarms and includes data on dispenser usage, estimated refill replacement dates, traffic activity and alarm status and history.



If you’re looking to make your sanitizing needs as painless as possible, talk to your Pay-LESS rep about getting a specialist out to see you today. It will take the guess work out of when your dispensers need to be serviced giving you more time to focus on the tasks at hand.